Hiring, Delivery and Service

Delivery, set up and removal of the photo booth is free of charge and occurs outside of the booked rental period.

A photo booth attendant will remain with the photo booth for the duration of the booking time.

The complete details and inclusions of your package will be disclosed to you in writing by Momento photo booths  at the time of your booking.

Our Requirements / Workplace Health & Safety requirements

We require one chair and a clean, flat, dry, smoke free area of approximately 3m x 3m x 2m (which includes space for our attendant tables) and one normal power outlet within 10 metres. It will be the hirer’s responsibility to ensure their venue function coordinator or private function coordinator is made aware of these requirements and can accommodate them.

To protect your photo album and our props, drinks are not allowed on the props/album table. For safety reasons and to protect the photo booth, drinks, glasses or bottles, food or cigarettes (including e-cigarettes) are not allowed inside the vicinity of the photo booth.

For safety reasons and to avoid damage to the booth, chairs are not permitted inside the photobooth at any time.

For safety reasons and to protect the photobooth, clients and guests are not permitted to pick up other guests, when inside the photobooth.

Safety precautions/booth rules:

* No food, drinks, cigarettes or e-cigarettes inside the booth or in the photo booth area.

* No chairs or other objects to stand on to be taken into the photobooth.

* No lifting up guests, piggy backing or hand stands, or any kind of gymnastics inside the photobooth.

* No drinks or food on the photo booth tables.

* Children under the age of 10 to be accompanied by an adult when selecting props & when inside the photobooth.

* No props on the floor inside the booth please.

* No props to be removed from the photobooth area.

* The rear backdrop that will be behind you in the photobooth is loose fitting. Please don’t lean back against the backdrop as it will not support your weight.

Props

We agree to supply a wide variety of props for our clients and their guests to use at their booked event. We reserve the right to withhold or remove all or certain props from use if the attendant considers they are being damaged, mistreated or continually removed from the photo booth area. Children under the age of ten must be supervised by an adult when selecting props and when operating the photo booth.

Use of Images/Privacy

When hiring from Momento photo booths, the hirer gives permission for images captured at the event to be used on the Momento photo booths website and social media pages and for advertising and marketing purposes, unless the client requests otherwise, in writing, before the date of the event. Momento photo booths will not use images which are deemed unsuitable or inappropriate on our website or for advertising and will not use any content that we consider may be personally damaging to any person(s).Momento photo booths will not sell your personal details to any third party and will take all reasonable measures to ensure that your personal details remain confidential.
Failure to Complete

At all times care will be taken by Momento photo booths to ensure delivery of the booked package, however, should unforeseen equipment failure prevent this, during the normal course of events, liability will be limited to a total or partial refund of monies paid, dependant on our deliberation of the unique circumstances and/or the amount of the booking that was fulfilled successfully. Momento photo booths cannot be held in any way liable if equipment or accessories failure or damage (including electrical, water or other liquid damage) is due to any negligence, an act or fault on the part of any venue or venue staff or is due to any negligence, act or fault on the part of any client or client guest or other person using a Momento photo booths photobooth at your event/function, which negligence, act or fault, wilful or accidental in turn prevented the successful completion of the agreed to Momento photo booths service(s).

Travel

A travel surcharge may apply to events located more than 30 minutes normal travel time from our nearest base. Any travel charges must be agreed to by both parties and shall be disclosed in writing by Momento photo booths prior to booking.

Parking

Any parking fees assigned to the photobooth attendant’s vehicle in the course of delivering the photobooth, remaining at the venue to operate the photobooth, and removing the photobooth at the end of the booked period to are to be covered by the hirer.

Short Bookings Should the client, or their representative decide to extend the booked time during the course of the event, the extended rates will be $75 per half hour (incl GST), payable at the beginning of the extended time, as a cash payment.

Minimum Hire

Bookings are a minimum of 2 hours. If a client chooses, on the date of a booked event, to extend the package time, the overtime rate for the extra time booked will be charged at a ‘time and a half rate’. The overtime rate for a standard booking will be $75 per half hr (incl GST).

Delays

Momento photo booths cannot be held responsible for unforeseen delays at the venue, which are out of our control.

Force Majeure

Momento photo booths will not be liable for failing to perform under the agreement by the occurrence of any event beyond our reasonable control, including a labour disturbance, fire, threatened or actual act of terrorism, natural disaster, extreme weather events (including but not limited to flooding, cyclones, earthquakes, which events might prevent the photo booth attendant from attending the venue or to perform his/her duties whilst at the venue), or war. Momento photo booths will not be held liable for failure to attend a booked event or complete a booked event in the event of closure of the venue prior to or during a booked event or cancellation of a booked event by the venue or by cancellation of a booked event or closure of the venue by other parties or Government authorities, representatives or bodies.

Payments

The balance will be payable by the hirer or their agent at least 14 days before the booked date, unless otherwise agreed to in writing by both parties.

Security Statement

Our banking details for direct deposit will be noted on your invoice and should not change at any time. If you receive any emails purporting to represent Momento photo booths, listing changes to our banking details, please contact Momento photo booths by phone before making any payments. We will not be held liable for payments made to the wrong location.
Cancellation

If a booking is cancelled by the hirer or their agent or Momento photo booths is unable to attend the booked event due to closure of the venue for any reason more than 30 days prior to the booked date, the deposit will be refunded, less a $125 administration fee. If a cancellation is made by the hirer or their agent or Momento photo booths is unable to attend the booked event due to closure of the venue for any reason within 30 days of the booked date, the deposit and all monies paid to that date will be forfeited, unless Momento photo booths can replace the hirer’s booking with a new booking for the original booked date, in which case all monies paid to that date will be returned to the hirer or their agent, minus a $125 administration fee. If Momento photo booths has not received final payment for a booking at least 24 hours before the booked date Momento photo booths will deem that a cancellation on behalf of the hirer and all monies paid to date will be forfeited, unless both parties have made prior mutually agreed to arrangements in writing for a late payment.

Postponement

If a client wishes to move a booking to another date it will be at the discretion of the Momento photo booths management staff as to whether this is a viable option. In most cases a postponement can be arranged, however if the management deems the postponement unviable, the booking will be deemed a cancellation and the above cancellation terms will apply.

Miscellaneous

The Photobooth operator may pause or terminate the use of the photobooth at any time during the event if they consider that the guests are behaving in a way that the operator(s) believes to be dangerous to themselves or any persons, or potentially damaging to the product. The photobooth attendant reserves the right to exclude a person or persons from the photobooth if the attendant considers that person to be grossly intoxicated or behaving in an aggressive or abusive manner towards the photobooth attendant or behaving in a manner that the photobooth attendant considers may damage Momento photo booths